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Y Are Call Centre Guys Paid?

Helpdesk: What anti-virus program do you use?
Customer: Netscape.
Helpdesk: That's not an anti-virus program.
Customer: Oh, sorry ... Internet Explorer.
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Customer: I have a huge problem. A friend has placed screensaver on my computer, but every time I move the mouse, it disappears !
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Helpdesk: How may I help you?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter " a ", but how do I get the circle around it?
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Customer : "I'm having trouble installing Microsoft Word."
Tech Support : "Tell me what you've done."
Customer : "I typed 'A: SETUP'."
Tech Support : "Ma'am, remove the disk and tell me what it says."
Customer : "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support : "Insert the MS Word setup disk."
Customer : "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."
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